Policies

Return & Refund Policy

All sales are final, and we do not accept returns under any circumstances. Once an item has been purchased, it cannot be returned for a refund, exchange, or store credit. Lamb Farm Designs does not accept order cancellations once payment has been received and accepted. We are always available at lambfarmdesigns@gmail.com if any questions or concerns about your order arise. You can also fill out our contact form and we we'll respond within 3-5 business days.

Shipping Policy

For orders containing a downloadable pattern file(s), the file is available for download on the Order Confirmation page. You will also automatically receive the standard order confirmation email, followed by an email containing a link to the file. Please note that the emailed link may expire within 24 hours after purchase. In the event a link expires, retry the link and a new link will be sent to the same email. If you do not receive your link, please reach out to us at lambfarmdesigns@gmail.com or use our contact page and we will manually resend the link.

Physical or printed patterns will be processed and shipped within 2-3 business days. Physical orders are shipped via USPS and include tracking which will be sent to the email used at purchase. Please allow 1-2 weeks for domestic orders and 2-4 weeks for international orders*.

*Actual delivery times may vary based on origin, destination, and customs delays.

Privacy Policy & Terms of Service

Please see links in footer menu for our full Privacy Policy and Terms of Service

FAQ's

  • “I have a question about a step in one of your patterns!"

    No problem, please email me and I will do my best to help you understand the steps! You can use our contact form or email your question to lambfarmdesigns@gmail.com.

  • “How long does it take for my order to arrive?”

    All patterns are printed, folded, and shipped by me! Please expect an order to take 2-3 days to process as well as 1-2 weeks for domestic shipping. International orders 2-4 weeks for shipping. Actual delivery times may vary based on origin, destination, and customs delays.

    On occasion I am away at an event and this may delay processing times, please check my schedule and events page. If you are needing an order urgently, please email me at lambfarmdesigns@gmail.com or use our contact form.

  • “Do you ship international orders?”

    Yes, USPS currently delivers to 180 countries and is subject to change. Please check the USPS website to see if your country has any shipping restrictions.

    Important: If you do decide to order to UK/EU, please know that you may be charged a VAT tax on your order when it reaches customs. I will not be collecting VAT taxes and will not be responsible for them. Any taxes/fees/charges are the customer's responsibility and are not included in the product cost or shipping fee. If you don't want to pay the tax, your order will be returned back to me.***

  • "What skill level is needed to use your patterns?"

    All of my patterns are written very step-by-step and include graphics and pressing directions. I would say most of my patterns are written for the confident beginner **as long as you are comfortable with small pieces and have an accurate 1/4” seam**, but if you have any reservations about a specific pattern you can reach out to me at lambfarmdesigs@gmail.com or use our contact form and I will do my best to help!

  • “Do you offer wholesale?”

    We sure do, please use this wholesale form here and read through our order minimums and requirements. I will respond within 5-7 business days!

  • "I have a wholesale account with you. Do you offer trunk shows?"

    Yes! If you are needing a specific quilt(s) please reach out to me asap so I can check the current loan schedule, I will respond as soon as I can!